ITIL 4 Foundation
- Learning outcomes: Learn how to guide the team project towards the objective the customer intends to pursue, ensuring compliance with costs, time and quality of the project.
- Contents: Project management, Life cycle, Organization, Leadership, Project start-up, Planning, Team management, Monitoring and control, Project closure, Agile method, Coaching and NLP, Design Sprint, Future Lego Serious Play
- Teaching methods: On-site classes
- Assessments methods: Formative